Rollover Hours
All unused hours will be rolled over from month to month.
Rollover Hours keep your costs down:
-
No
more lost unused hours.
-
Reduce cost of extra hours.
-
Save your unused
hours for a project or upgrade.
-
Manage technical needs easier and with predictable
costs.
Unused hours may be rolled over to a subsequent term or
agreement of equivalent size or greater.
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Rollover Hours keep your
costs low. |
Flex Option
Aperture uses
best practices intended to reduce the need for IT maintenance and support
services. We want you to need our
services less, and we believe you will be a happier client
as a result.
If you feel you
want a smaller level of support and a lower monthly charge, you can change
to a smaller plan at no cost.
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Guaranteed Response
Aperture
will have an engineer on-site within four hours of your call to Aperture
anywhere within the DC Metro area, for qualified plans and during our
normal operating hours. If we
fail to arrive on time, we will credit the cost of the visit up to a total
of $200. |